'The Inner Circle' is now 'LANDMARK REWARDS'

Landmark Rewards will be a truly personalized rewards program where one can enrol for free with just their mobile number, when they shop at any of the Landmark Group stores in India.

The new program comes with a host of benefits like:

  • Free enrolment
  • Earn & redeem  points at all the Landmark Group brands  in India
  • Personalized offers
  • Exclusive store promotions
  • End of season sale preview
  • Birthday bonus points
  • Out of store offer

With Landmark Rewards, members can earn and redeem points at all the Landmark Group brands in India which include stores of Lifestyle, Home Centre, Max Fashion, Easybuy, Spar, Splash, Melange, Krispy Kreme & Fun City and lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

 

Frequently Asked Questions

  • General

    How can I become a member of Landmark Rewards?

    It is very easy to become a member of the Landmark Rewards program. When you make a purchase at any of the Landmark Group* stores, just share your mobile number and request for the enrolment form. Fill in your details, submit the form and congratulations, you are now a privileged member of Landmark Rewards!

    *The Landmark Group  in India include stores of Lifestyle, Home Centre, Max Fashion, Easybuy, Spar, Splash , Krispy Kreme, Fun City & Melange and lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

     I am currently a member of The Inner Circle, what happens to my membership going forward?

    If you are a member of The Inner Circle, your membership details and points will automatically be transferred to the Landmark Rewards program. All the benefits and privileges you enjoyed as a member of The Inner Circle program will be retained.

    How long is the Landmark Rewards membership valid for?

    The Landmark Rewards membership is valid for a lifetime.

    What are the details required for the Landmark Rewards Membership?

    The mandatory details that are required for enrolment into the program are your full name and mobile number. You can also provide your email address, residential address with pin-code and date of birth to avail all the program benefits.

    How can I update my Mobile number?

    You can place a request to update your mobile number by putting a request on the Contact Us page along with an attachment of your valid Govt ID proof.

    You can send the request to feedback@landmarkrewards.in along with an attachment of your Valid Govt ID proof

    How can I update any other changes in my profile?

    You have 3 options to update your details:

    1.       Login to the website www.landmarkrewards.in and update your Date of birth, Anniversary date, Email id, address and Pin code

    2.       Call the toll free number 1800-208-2444 between 10:00am - 10:00pm and place a request to update your name, date of birth, email id, address and pin code

    3.       Write a mail to feedback@landmarkrewards.in

    Where can I earn points using my Landmark Rewards membership?

    Just quote your mobile number and earn points* while shopping across all the Landmark Group stores in India, which include Lifestyle, Home Centre, Max Fashion, Easybuy, Spar, Splash, Krispy Kreme, Fun City and Melange. You can also earn points while shopping online at lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

    . *For new enrolments you need to spend Rs.1000 cumulatively across the group, to start earning points.

     

    What are the different tiers in the Landmark Rewards program?

    Tier

    Annual Spends (In Rupees)

    Gold

    upto Rs.64999/-

    Platinum

    Rs.65,000/- and above

     

     

     

     

     

    There are 2 tiers in the Landmark Rewards Program. Refer to the below mentioned table on the criteria for attaining the respective tiers.

    *The above spends are for a period of 12 months, from the month of the tier attainment, and applicable on Net Invoice Amount.

    What are the rewards and privileges I get as a member based on the different tiers?

    As a member you get exclusive rewards and privileges based on your tier status. The benefits include:

    1.       Points on every purchase at a Landmark Group stores and lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

    2.       You also get bonus points on your birthday. As a Platinum member you get 300 bonus points.

    3.       Apart from which you get access to exclusive store promotions, preview to the end of season sale, personalized offers and relevant updates.

    How many points will I get as a Landmark Rewards members when I shop at any of the Landmark Group brands ?

    As a member you are eligible for exclusive rewards and privileges based on your tier status.

    Refer to the below mentioned table for details on the number of points a member can earn at each Landmark Group store for every Rs 400/- spent

    Landmark Group

    Gold

    Platinum

    Lifestyle

    2

    4

    Max

    2

    2

    Easybuy

    		 2 2

    Spar

    1

    2

    Home Centre

    2

    4

     Splash

    2

    4

    Melange

    2

    4

    Krispy Kreme

    1

    2

    Fun City

    1

    2

    lifestylestores.com

    2

    2

    Maxfashion.in

    2

    2

    Homecentre.in

    2

    2

    Sparindia.com

    1

    2

     

    Will I always get points for all my transactions at the Landmark Group  brands?

    Points are awarded for shopping, except in the following scenarios:

    a.    Purchase of discounted or marked down merchandise from Lifestyle, Home Centre, Max Fashion, Easybuy, Spar, Splash & Melange and  lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

    b.    Special offers, promotions or items excluded by the management from time to time at its sole discretion (including Modular kitchens at Home Centre).

    c.    Non-tradable items such as carry bags, contribution to charity, etc.

    d.    Alcohol & Tobacco products, Baby Food items and Electronic items purchased from SPAR.

    e.    Purchase of Gift Vouchers/cards or issue of a credit note

    f.     For newly enrolled customers, until they have an initial cumulative spends of Rs.1000 across the Landmark Group.

    Will I get points if I exchange my product at the store?

    During your purchase if any points were issued, then while exchanging, the same will be reversed on issuance of the credit note. Once you make a new purchase with the credit note, points will be issued as per the new purchase.

    How frequently do the points get updated in my account?

    The points get updated within 72 hours of completing your purchase. However, for online shopping at lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com,  the points will be credited after 35 days from the date of shoppingFor Krispy Kreme and Fun City, points will be credited within 21 days of completing your purchase.

    What is the validity of the points?

    Landmark Rewards points are valid for a period of 12 months from the date of accrual.

    How can I check my current point balance?

    Members can check their current point balance in any of the following ways:
    1. SMS LANDMARK to 56767, from your registered mobile number
    2. Login to the website www.landmarkrewards.in

    How can I redeem my Landmark Rewards points?

    As a member, once you accumulate a minimum of 166 points, you can visit any of the Landmark group stores  and spend your points during billing. You can also redeem your Landmark Rewards online by visiting lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

     

    *The unit value of a point is 60paisa.

    *An OTP validation is required for redeeming  points depending upon the store you visit Also please carry a valid Govt. ID proof for further validation where required.

    What can I redeem  my points for?

    As a member you can redeem your points during billing at Lifestyle, Home Centre, Max Fashion, Easybuy, Splash, Melange, Fun City, Krispy Kreme and Spar – in stores and online as you may deem fit.

    How do I get to know about the special offers and promotions?

    Just ensure your mobile number and email id is updated with us and we will ensure you receive all the relevant updates, special offers and promotions.

  • Earning Points

    Points are awarded for shopping, except in the following scenarios:

    a.    Purchase of discounted or marked down merchandise from Lifestyle, Home Centre, Max Fashion, Splash & Melange.

    b.    Special offers, promotions or items excluded by the management from time to time at its sole discretion.

    c.    Non-tradable items such as carry bags, contribution to charity, etc.

    d.    Alcohol & Tobacco products, Baby Food items and Electronic items purchased from SPAR.

    e.    Purchase of Gift Vouchers/cards or issue of a credit note

    f.     For newly enrolled customers, until they have an initial cumulative spends of Rs.1000 across the Landmark Group.

    g.    For Modular Furniture purchased from Home Centre

  • Offers, Promotions & Credit Card

    1. Does Landmark Group Have Cobrand Credit Cards?

    Landmark Group and SBI Card have partnered to launch a unique set of retail co-branded credit cards. The three launched cards, Lifestyle Home Centre SBI Card, Max SBI Card and Spar SBI Card, have been introduced in partnership with four Landmark Group brands - Lifestyle, Home Centre, Max and Spar.

    Designed to be a one stop payment solution for the entire family, these cards provide a rewarding shopping experience to cardholders across categories that include fashion – premium and affordable, home furnishing including furniture and grocery. The underlying value proposition of all these cards is the same. Cardholders of any of these cards can avail similar benefits at all participating Landmark brands, thus getting savings and a host of other benefits across a spectrum of categories through a single card.

    The new co-brand cards are available in three variants – Base, SELECT and PRIME and cater to consumers across segments from value-for-money to premium to super premium. 

     

       2. What are the features of Lifestyle Home Centre SBI Credit Card /Max SBI Credit Card / Spar SBI Credit Card.?

        Lifestyle Home Centre SBI Credit Card/ Max SBI Credit Card/ Spar SBI Credit Card comes with      the following key Features:

    1. Welcome Benefits:
      1. Get 2000 bonus Reward Points equivalent to Rs.500 on payment of annual fees.
      2. Reward Points will be credited to the cardholder account within 30 days of annual fee payment.
    1. Reward Benefits:
      1. Enjoy 5 Reward Points on every Rs.100 spent at Online & Retail Landmark Stores (Lifestyle, Home Centre, Max and Spar)
      2.  Enjoy 5 Reward Points on every Rs.100 spent at Dining & Movies.
      3. Earn 1 Reward Point per Rs.100 spent on other Retail purchases (Non fuel).
      4. 4 Reward Point = Rs.1
    1. Milestone benefits:
      1. Cumulative Milestone benefit up to 16,000 Reward Point worth Rs.4000.
      2. Earn 1,000 bonus Reward Points on annual spends of Rs.20,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
      3. Earn 2,000 bonus Reward Points on annual spends of Rs.45,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
      4. Earn 5,000 bonus Reward Points on annual spends of Rs.95,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
      5. Earn 8,000 bonus Reward Points on overall annual retail spends of Rs.200,000.
    1. Fuel Surcharge Waiver:
      1. Enjoy freedom from paying the 1% fuel surcharge across all petrol pumps in India, on transactions of Rs.500 - Rs.3,000, exclusive of GST and other charges
      2. Get maximum surcharge waiver of Rs.100 per statement cycle per credit card account
    1. Renewal Benefit:
    1. Get 2000 Reward Points worth Rs.500 on payment of renewal fees.
    1. Reward Redemption
    1. Convert your Reward Points into Landmark Rewards and get added benefit.
    2. 1 Landmark Reward = Rs.0.60

                                  1 LMR = 2.4 SBI Card Reward Points.

     

           3. What are the features of Lifestyle Home Centre SBI Card SELECT/Max SBI Card SELECT / Spar SBI Card SELECT.?

    Key Features:

    Welcome Benefits:

    • Get 6000 bonus reward points equivalent to INR 1500 on payment of annual fees.
    • Reward Points will be credited to the card holders account within 30 days of annual fee payment.

    Reward Benefits:

    • Enjoy 10 Reward Points on every 100 Rs. spent at Online & Retail Landmark Stores (Lifestyle, Home Centre, Max and Spar)
    • Enjoy 10 Reward Points on every 100 Rs. spent at Dining & Movies spends.
    • Earn 2 Reward point per 100 Rs. spent on other retail purchases (Non fuel).
    • 4 Reward Point = 1 Rs.

    Milestone benefits:

    • Cumulative milestone benefit upto 34400 RP worth Rs 8600.
    • Earn 2400 bonus Reward Points on annual spends of Rs 25,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
    • Earn 8,000 bonus Reward Points on annual spends of Rs 75,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
    • Earn 12,000 bonus Reward Points on annual spends of Rs 150,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
    • Earn 12,000 bonus Reward Points on overall annual retail spends of Rs 300,000.

    Fuel Surcharge Waiver:

    • Enjoy freedom from paying the 1% fuel surcharge across all petrol pumps in India, on transactions of Rs. 500 - Rs. 3,000, exclusive of GST and other charges
    • Get maximum surcharge waiver of Rs. 100 per statement cycle per credit card account

    Renewal Benefit:

    • Get 6000 Reward point worth Rs 1500 on payment of renewal fees.
    • Reward Redemption Convert your Reward points into Landmark Rewards and get dual benefit.
    • 1 Landmark Reward = Rs 0.60
    • 1 LMR = 2.4 SBI Card Reward Points.

     

    1. What are the features of Lifestyle Home Centre SBI Card PRIME / Max SBI Card PRIME  / Spar SBI Card Prime.

    Key Features:

    1. Welcome Benefits:
      1. Get 12,000 bonus reward points equivalent to INR 3000 on payment of annual fees.
      2. Reward Points will be credited to the card holders account within 30 days of annual fee payment.
    1. Reward Benefits:
    • Enjoy 15 Reward Points on every 100 Rs. spent at Online & Retail Landmark Stores (Lifestyle, Home Centre, Max and Spar)
    • Enjoy 10 Reward Points on every 100 Rs. spent at Dining & Movies spends.
    • Earn 2 Reward point per 100 Rs. spent on other retail purchases (Non fuel).
    • 4 Reward Point = 1 Rs.
    1. Milestone benefits:
    • Cumulative milestone benefit upto 58,000 RP worth Rs 14,500.
    • Earn 6000 bonus Reward Points on annual spends of Rs 40,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
    • Earn 12,000 bonus Reward Points on annual spends of Rs 100,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
    • Earn 20,000 bonus Reward Points on annual spends of Rs 180,000 across Online & Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)
      1. Earn 20,000 bonus Reward Points on overall annual retail spends of Rs 500,000.
    1. Fuel Surcharge Waiver:
    1. Enjoy freedom from paying the 1% fuel surcharge across all petrol pumps in India, on transactions of Rs. 500 - Rs. 4,000, exclusive of GST and other charges.
    2. Get maximum surcharge waiver of Rs. 250 per statement cycle per credit card account.
    1. Renewal Benefit:
    1. Get 12,000 Reward point worth Rs 3,000 on payment of renewal fees.
    1. Reward Redemption
    1. Convert your Reward points into Landmark Rewards and get dual benefit.
    2. 1 Landmark Reward = Rs 0.60
    3. 1 LMR = 2.4 SBI Card Reward Points.

    xiii. Lounge Access

    1. 4 complimentary visits per calendar year to International Priority Pass Lounges, outside India (max. 2 visits per quarter)
    2. 8 complimentary visits per calendar year to Domestic VISA Lounges in India (max. 2 visits per quarter)

     

      5.  How do the features of these cards vary? Should I be applying for each format card separately?

    The product features of all the base card are similar irrespective of their format. Similarly features of all the SELECT variants and PRIME variants are completely same as each other. Customer can apply for any card variant and the similar benefit will be applicable in all the formats.

    For Example – Max SBI Card will have same benefits across Online and Retail Landmark stores (Lifestyle, Home Centre, Max and Spar)

    1.  How can I apply for a Lifestyle Home Centre / Max / Spar SBI Card?

    You can visit nearest Lifestyle Home Centre / Max / Spar store or You can also apply online via visiting www.sbicard.com

     

    1.  Will I get the same benefit across all Landmark group companies in India?

                  Yes. Benefits related to the cobrand credit card are available across Lifestyle, Home centre, Max and Spar in India

     

    1. Can I use my points while shopping online from Lifestyle / Home Centre / Max or Spar?

    You can convert your Credit Card Reward Points to Landmark Rewards. Post conversion, you can use Landmark Rewards while shopping online.

     

    1. Can I use my points while invoicing at the stores?

    Yes. You can convert your Credit Card Reward Points to Landmark Rewards. Post conversion, you can use Landmark Rewards while shopping at retail stores.

     

    1. How can I redeem my SBI Card points?

    SBI Card Reward Points can only be converted into Landmark Rewards basis 1 LMR = 2.4 SBI Card Reward Points.

                    You can call SBI Card Helpline number at 1800 180 1290 for redemption request or login to www.sbicard.com

     

    1. Can I apply for an Add-on card? If yes, how many can I avail?

    Yes, Maximum of two Add-on Cards can be issued.

    1. How can I track my SBI Card points?

    You can login into your account through www.sbicard.com and check Your Card Reward Points summary

     

    1. I don’t see SBI Card points featuring on my account for the last spend done on my card. Whom do I reach to get this resolved?

    You can login to your account through www.sbicard.com or SBI Card Mobile App & raise a query. Reward Points accrual in the program is based on the lists of active stores & the list of stores gets reviewed on monthly basis.

    Customer can also call on SBI Card Helpline number at 1800 180 1290

     

     

     

Terms & Conditions

  • Terms and Conditions

    About Landmark Rewards

    1.    Landmark Rewards Program is a rewards and benefits program of the Landmark Group in India aimed at providing loyalty benefits to all customers. Customers can enrol voluntarily for the Landmark Rewards program by sharing their mobile number at the store or online.

    2.    Subject to certain restrictions on earning and redeeming loyalty points at certain stores / online as mentioned herein, Landmark Rewards Program covers all the participating stores and brands of the Landmark Group in India which includes Lifestyle, Home Centre, Max Fashion, Easybuy, Melange, Krispy Kreme, Splash, Spar & Fun City and lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

    3.    The Landmark Group may, at its sole discretion and without any prior intimation, either add or discontinue any brands from the Landmark Rewards Program from time to time.


    Enrolment into Landmark Rewards Program

    4.    The Landmark Rewards membership is voluntary, valid for a lifetime and is non transferable.

    5.    Any individual who has attained the age of 18 years, has a valid and active Indian mobile number and is shopping at any of the participating brands  of the Landmark Group are eligible to apply for membership. Presently, no enrolment fee is applicable for becoming a member of the Landmark Rewards Program. There is no minimum shopping limit for becoming a member. However, once members enrol they need to cumulatively shop for a minimum of Rs 1000 across the Landmark group brands in India, to be eligible to earn Landmark Rewards points.

    6.    As a pre-condition to becoming a member, a customer will be required to provide mandatory information including Full name, valid & active Indian mobile number, fill-up and sign prescribed forms and adhere to such terms and conditions as may be prescribed for membership from time to time. The Landmark Rewards membership will be issued solely at the discretion of the management and the final discretion on all matters relating to the membership shall rest with the group companies of the Landmark Group Landmark Group in India includes Lifestyle International Pvt Ltd, Landmark Online India Pvt Ltd, Max Hypermarket India Pvt ltd and City Max India Pvt Ltd

    Earning loyalty points

    7.    The mobile number of the members is the primary identification for earning loyalty point upon purchase. Members need to quote their registered mobile number at the participating stores during billing to earn loyalty points. Member's signature is subject to verification at the time of purchase or redemption.

    8.    The number of loyalty points earned by a member is based on the tier category into which he/she falls into. A customer will be classified as a gold or platinum member based on the spends by the member mentioned against the tier below and terms and conditions mentioned herein:

    TIER

    ANNUAL SPENDS (IN RUPEES)

    Gold

    Upto Rs.64999/-

    Platinum

    Rs. 65000/- and more

    All newly enrolled members will be categorised under gold category upon enrolment.

    After enrolment, the member will be upgraded to platinum category if during the period of 12 months after enrolment the member spends (invoice amount less taxes and statutory levies) falls within the threshold of platinum tier category as mentioned in the table above.

    If during the period of 12 months after enrolment or after last upgrade, a member does not make requisite spends (invoice amount less taxes and statutory levies) required for him/her to maintain the existing tier category, the member will be moved to the gold tier.

    9.    For every spends (invoice amount less taxes and statutory levies) of Rs 400/-, loyalty points will be awarded to a member as per the below table for shopping with the respective brands based on the tier category to which the customer belongs:

    LANDMARK GROUP BRANDS

    GOLD

    PLATINUM

    Lifestyle

    2

    4

    Max

    1

    1

    Easybuy

    		 1 1

    Spar

    1

    2

    Home Centre

    2

    4

     Splash

    2

    4

    Melange

    2

    4

    Krispy Kreme

    1

    2

    Fun City

    1

    2

    Lifestylestores.com

    2

    2

    Maxfashion.in

    2

    2

    Homecentre.in

    2

    2

    Sparindia.com

    1

    2

    10.  Loyalty points will be earned on the purchase value excluding taxes and statutory levies.

    11.  The credit of loyalty points against purchases made at Landmark Group Stores will take at least 72 hours to reflect in the member's account. For online purchases made at lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com, the credit of Loyalty Points will take place after 35  days of the purchase. The group companies of the Landmark Group shall not be responsible for any delay in having the loyalty points credited into the member's account.

    12.  The loyalty points earned would be valid for 12 months from the date of credit of points. If not redeemed within 12 months from the date of credit of points, such loyalty points will automatically lapse and will not be re-credited in any event.

    13.  The Landmark Rewards program benefits cannot be clubbed with any other offer or discount whatsoever. The loyalty points will not, inter alia, be awarded or earned in the following cases:

    1. Discounted or Marked down Merchandise purchased from stores of Lifestyle, Home Centre, Max Fashion, Easybuy, Spar, Splash & Melange and lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com
    2. Points will not be awarded for Modular Furniture purchased from Home Centre.
    3. Special offers, promotions or items excluded by the management from time to time at its sole discretion.
    4. Non-tradable items such as carry bags, contribution to charity, etc.
    5. Alcohol & Tobacco products, Baby Food items and Electronic items purchased from SPAR.
    6. Purchase of Gift Vouchers/cards or issue of a credit note
    7. For newly enrolled customers, until they have an initial cumulative spends of Rs.1000 across the Landmark Group.

     

    14.  The group companies of the Landmark Group reserve the right to refuse to award loyalty points for any breach or non-compliance of these terms and conditions or failure to pay for the purchases.

    Spending loyalty points

    15.  The loyalty points earned by a member can be redeemed towards purchase of products in any of the participating brands of the Landmark Group subject to the terms and conditions mentioned herein. Landmark Rewards loyalty points cannot be redeemed  for cash. Presently, loyalty points can be redeemed real time at the cash counter only at Lifestyle, Home Centre, Max Fashion, Easybuy, Splash, Spar,  Melange, Krispy Kreme and Fun Citystores and lifestylestores.com, homecentre.in, maxfashion.in , and sparindia.com

    16.  The member should have accumulated a minimum of 166 points for spending. The value of 1 point is 60 paise A member will be required to redeem a minimum of 166 points (Rs. 100) during any transaction. Once the transaction is completed, the loyalty points in a member's account will be reduced to the extent of the Points redeemed. If there is any shortfall in payment under an invoice after redeeming the loyalty points, the member shall pay such amounts separately.

    17.  Landmark Rewards Program and its benefits are available only to the enrolled members. For redeeming the loyalty points in any of the participating stores/brands of the group companies of Landmark Group other than SPAR, a member will need to be personally present at the store and request for generation of a One Time Password (OTP) for each redemption. Upon such request, an OTP will be sent to the member's registered mobile number as available in the records and the member will be required to provide the OTP so generated for validating such redemption, failing which redemption of points may be refused. Also the member is requested to carry a valid Govt. ID proof for further validation where required.

    18.  The member shall be responsible for providing and updating his/her mobile number at the time of enrolment and subsequently. For validating redemption through OTP process, the group companies of Landmark Group rely solely on the mobile number provided by the member from time to time and registered in its records, and shall not be liable for any consequences due to incorrect mobile number being provided or failure on the part of the member to forthwith update any change in his/her mobile number.

    19.  One or more group Companies of Landmark Group may at any time and without prior notice, temporarily or permanently withdraw the OTP process for validating redemption of loyalty points. In such cases, members will need to be personally present at the store and mandatorily provide their valid Government photo ID for validating redemption, failing which redemption of points can be refused.

    20.  Loyalty Points once redeemed against a purchase can in no event be re-credited or reversed.

    21.  No cash refund will be entertained for purchases made by redeemed the loyalty points in the case of purchase returns.

    22.  The group companies of Landmark Group reserve the right to refuse redemption  of loyalty points for any breach or non-compliance of these terms and conditions or failure to pay for the purchases.

    Other terms and conditions

    23.  If the gift voucher/gift card issued against redemption of loyalty points is lost, the group companies of Landmark Group will not be responsible or liable in any manner and no duplicate gift voucher/gift card will be issued in replacement of the lost voucher/card. Gift vouchers are issued in multiples of Rs.100 at participating stores of Landmark Group. All gift vouchers or gift cards shall be governed by the terms and conditions applicable to the gift vouchers and gift cards.

     

    24.  All account details, service details, special offers, updates and any other information and promotional communications would be sent through various modes of communication including SMS, email tele-communication, WhatsApp and other modes of communication as applicable. By enrolling to the Landmark Rewards program, a member consents to receive the information and promotional communication from the Landmark Group companies which includes Lifestyle, Home Centre, Max Fashion, Easybuy, Spar, Splash, Melange, Krispy Kreme, Fun City and Online Landmark Rewards and the co-branded partner SBI cards and Payment Services Limited  as aforesaid. However the group companies of Landmark Group shall not be responsible in any manner for any lost, delayed, incorrect, misdirected or incomplete communication.

    25.  The members are requested to update any change in their registered mobile number, address and any other profile information from time to time on our website www.landmarkrewards.in or write to us at feedback@landmarkrewards.in or call the toll free number 1800-208-2444 to enable us to send communications to your correct contact details. Customers have to share their valid Govt. ID proof in order to get their mobile number updated in the Landmark Rewards membership account. By enrolling to the Landmark Rewards program, a member consents to use and disclosure by group companies of Landmark Group and co-branded partner SBI cards and Payment Services Limited and of his/her personal and other information as provided by member at the time of enrolment and/or subsequently. The member shall be responsible for providing accurate information, including name, address and mobile number, at the time of enrolment and subsequently. The group companies of Landmark Group and the co-branded partner SBI cards and Payment Services Limited rely solely on the information provided by the member from time to time and shall not be liable for any incorrect information or failure on the part of member to forthwith update any information or any consequences arising thereof.

    26.  If a member wishes to unsubscribe from the Landmark Rewards Program, he/she may SMS "LANDMARK UNSUB" to 56767 (SMS charges apply) from their registered mobile number. After unsubscribing from the Program, a member will not be entitled to any benefits under the Landmark Rewards Program and will not receive any future communication.

    27.  The Landmark Rewards program is the property of group companies of the Landmark Group and such group companies will be the custodian of all information pertaining to Landmark Rewards program including the member details.

    28.  The group companies of Landmark Group reserve the right to withdraw any one or all of the memberships issued by them. The group companies of Landmark Group will have limited liability to the member, regardless of the cause, only to the extent of the loyalty points available in the credit of the member's account.

    29. As a member of Landmark Rewards, you will receive communication from Lifestyle, Max Fashion, Home Centre, Spar, Splash , Krispy Kreme, Fun City, Melange and Online. In the event, you do not wish to receive communication from us, you may e-mail us at feedback@landmarkrewards.in or call us on 1800-208-2444 (Tollfree) to opt-out of communication from all the sender IDs. In such events, we may not be able to provide you the benefits as part of the Landmark Rewards program. Also, in case you choose to not share your name and/or mobile number, your membership from the program will be terminated.

    30.  The group companies of Landmark Group reserve the right to change, cancel and modify any and all of the terms and conditions from time to time without assigning any reason or providing any intimation, including participating stores/brands, tier category and threshold values, reward structure relating to the Landmark Rewards program or discontinuation of the program itself at any point of time. None of the group companies of Landmark Group will be responsible, if any of the participating group company/s withdraw from the Landmark Rewards program.

    31.  In the event of a dispute between the member and the group company/s of the Landmark Group, with regard to or in relation to the Landmark Rewards program, the decision of the group company/s of Landmark Group shall be deemed as final and binding.

    32.  All the terms and conditions are subject to the Indian law and disputes, if any, will be subject to the exclusive jurisdiction of the Bangalore Courts.

    33.  By enrolling to the Landmark Rewards program, a customer consents to and agrees to be bound by all the terms and conditions mentioned herein or as modified or varied from time to time by the group companies of the Landmark Group.

  • mCoupons

    1. M-coupon is a discount coupon that a customer receives via SMS and/or email from one or more of the participating stores and brands of Landmark Group in India. The M-coupon is valid and can be redeemed only for the brand(s) or at the store(s) as specified therein.
    2. In order to redeem the M-coupon, a customer will be required to present at the time of billing the M-Coupon SMS/email containing a unique code, along with his/her mobile number/Landmark Rewards membership number.
    3. Unless otherwise specified in the offer, each M-Coupon can be redeemed only towards one purchase invoice and is non-transferable.
    4. Each M-coupon shall be valid for a certain period as specified therein. The validity of the M-coupon cannot be extended if not redeemed within the specified period.
    5. Once redeemed, the M-coupon can neither be re-issued nor reversed. No cash shall be refunded nor shall any credit note be issued in part or full against an M-coupon already redeemed.
    6. If subsequent to redemption of an M-coupon, a customer purchase is cancelled or if a customer returns the item(s) in the purchase, the discount value of the M-coupon used for such purchase will neither be refunded nor re-issued to such customer.
    7. If an M-coupon is redeemed towards a purchase invoice containing multiple items and one of those items is returned by a customer, the discount extended under the M-coupon on such returned item cannot be transferred or adjusted towards the remaining items in the purchase.
    8. Offers under an M-coupon cannot be used for purchase of gift voucher or gift card or e-gift voucher.
    9. The offer under an M-coupon cannot be clubbed with any other offer or discount. No loyalty points will be awarded for or earned on any purchases made by redeeming the offer under an M-coupon.
    10. An M-coupon cannot be redeemed towards purchase of jewellery and other items as may be excluded from time to time by participating stores and brands of Landmark Group in India.
    11. The group companies of Landmark Group will not be responsible or liable in any manner for any misuse/loss of M-coupon sent to the customer.
    12. The terms and conditions governing M-coupon as mentioned herein or elsewhere are final and binding on all customers.
    13. The Companies forming part of the Landmark Group reserve the right to change, cancel and modify any/all the terms and conditions of the M-coupon at any time without prior notice and without assigning any reason.
    14. The group companies of Landmark Group reserve the right to withdraw any one or all of the M-coupons issued by them without prior notice, without assigning any reason and without any liability.
    15. All the terms and conditions are subject to the Indian law and disputes, if any, will be subject to the exclusive jurisdiction of the Bangalore Courts.

  • My Family Account

    My Family Account —Terms & Conditions

    As Landmark Rewards members, one or more members can combine/ link their accounts to form a My Family account. The following terms and conditions apply to anyone who is part of the My Family account:

    - To become a part of the My family account, one has to already be enrolled for the Landmark Rewards programme and the Landmark Rewards T&C will apply for the same

    - In the My Family account, there can be one Primary member and multiple Add-on members in every account

    - Linking of the My Family account is done by putting a request for creating the family account to our Customer Care at 1800-208-2444

    - A linking request can be taken for only 2 members at a time and one of the members has to be a primary member at all times

    - Once a linking request is placed, a SMS will go to both the members to give a missed call to confirm their linking to the family account

    - Each linking request is valid for 48 hours from placing the request and the confirmation missed call should be given within this stipulated time. Else the request will expire and a fresh request will have to be placed with the Call Centre team

    - Once the linking is confirmed, the My Family account is formed for the members

    - As part of the My Family account, each member can shop using their own mobile number and points will get accumulated under Primary account

    - Redemption for the My Family account can be done only using the primary members mobile number. As the OTP (One time password) will go only to the primary member.

    - Once a member becomes a part of a My Family account, they can exit the My Family account only by unsubscribing to the Landmark Rewards programme or joining a new My Family account as a secondary member

    - When a member exits the My Family account, they will have to leave their past transactions and points history with the My Family account and start afresh

    - If a primary member, leave the My Family account then the add-on member who was the 1" to join the My Family account will become the Primary member of the same My Family account

    - On the website, members will see only their transaction history, profile details and be able to update only their password, even if they are part of the My Family account.

    - On the website, the Total Point balance and the Tier status that shows in the header will be based on their My Family account status